| QUESTION | ANSWER |
| Is there reoccurring fees or registrations? | Absolutely not. Unlike other companies that charge reoccurring fees to use the software, once you buy the program, there is no other reoccuring costs or charges, its a one-time purchase and you can use it as long as you wish. |
| Can I get CD and email delivery both? | You can order email delivery only (which is free delivery), or you can order the CD ROM also if you wish. Options are available on the following order pages, just choose the postal delivery option (choose "U.S. Postal Delivery" if you are located in the United States, or "International Postal Delivery" if you live outside the U.S., or simply choose "Email Delivery"). Even if you order postal delivery, email delivery is also sent so you can begin using your software immediately! |
| Can I get email delivery and can I get this today? | Of course, email delivery always arrives the same day you order. You can order email delivery only (which is free delivery), or you can order the CD ROM also if you wish. Options are available on the following order pages, just choose the postal delivery option (choose "U.S. Postal Delivery" if you are located in the United States, or "International Postal Delivery" if you live outside the U.S., or simply choose "Email Delivery"). Even if you order postal delivery, email delivery is also sent so you can begin using your software immediately! |
| What name will appear on my credit card? | If you order by credit card, then the name will show cardquery.com or SoftDD. We use SWReg and Authorizenet as secured order processors, and one of these 2 names that will appear on your card. Once you order there will never be anything else sent to you, as we do not advertise or send spam. You can always contact us if you have any questions, and we will surely help answer. |
| Can I get support anytime? | Of course. You can obtain support directly from the software author. Contact Support Here Be sure to include your registered email and your name (or your order number if you have it) for quicker service. |
| Is my privacy safe? | Yes. All credit card orders will go through a secured processor (links to SWReg or Authorizenet), which means we don't even have access to your credit card information and your information is never stored (this makes it even more secure). We never distribute your name, email, address, etc. and never send spam or junk mail like other companies do. |
| Where can I download more free trial software? | You can download more free software trial downloads here. |
| Can I order by check or money order? | Yes, you can order by check or money order internationally or within the United States. Click here to order by check or money order. |
| Can I send cash to order? | Yes, you can send cash if you wish. (Make sure the envelope cannot be seen through by the postal service just to be safe). For international people, this is sometimes the easiest solution as your bank can simply exchange this to U.S. currency before you send it. Click here to order via cash. Your order will be sent as soon as it is received, as no verification needs to done. |
| Is there a site license available to use on multiple machines? | Yes, you can purchase a site license if you wish to use the software on multiple machines. Send your request here. |